Connection Issues

• Reinstall
  These steps will fix most firewall and/or file permission issues.
• Ad-Blockers
  Helpful suggestions and solutions to difficulties encountered with the operation of Incredible Charts
• Authentication
  Troubleshooting Incredible Charts Authentication ...
• Connection Timeout
  Connection checklist to solve connection difficulties encountered with the operation of Incredible Charts
• Default Browser
  Connection difficulties encountered with the operation of Incredible Charts
• Internet Explorer
  IncredibleCharts uses wininet.dll which is distributed with Internet Explorer ...
• LAN Settings
  Settings for resolving connection difficulties
• Proxy Server
  Check your Dial-up and VPN proxy server settings ...
• Traceroute
  If you cannot connect to our server after running a connection test, please send a traceroute.
• Trusted Sites
  Open Internet Explorer and go to Tools >> Internet Options >> Security Select Trusted Sites and click the Sites button ...