Contact Us
March 6, 2024
Server Maintenance Scheduled
Our primary server is being re-located in New York on March 12 between
7pm and 3am ET.
In Sydney, Australia, this time is March 13 between
10am and 6pm AEDT.
The charts may be slower than normal during this time. Access to your Member Profile and scheduled screens will also not be available as you will be connecting to our second server.
Please contact us via Chat Message (bottom right) or Telephone if you experience any difficulties.
Thank you for your patience.
Regards,
The Incredible Charts Team
Trading Holidays: March / April 2024
- 29-Mar Good Friday: the Australian, Canadian, UK and US stock markets are closed.
- 1-Apr Easter Monday: the Australian and UK stock markets are closed.
- 25-Apr ANZAC Day: the Australian stock market is closed.
S&P500 Index - Symbol Change
Please note that the symbol for S&P500 Index has changed to $INX ($inx_us).
Send us a message
Please use our new message feature (bottom right) during our office hours for support or subscription questions.
My Profile
To update your contact and/or payment details, login to your Incredible Charts Profile.
If you do not know your password, you can Contact Customer Care and request a temporary password.
Schedule Backup
Schedule backup from File >> Backup Settings. See Backup help page for details.
To disable scheduled backup, select How often >> Never and Save Settings.
Request Assistance
Telephone
AUSTRALIA: 0468-4-TREND (or 0468 487 363)
USA & CANADA FREECALL: +1 866 662 7542
INTERNATIONAL: +61 7 5632 9183
Office hours
Monday to Friday, 8:30am to 5pm AEST (UTC + 10).
To contact us outside these hours, please Request Assistance above.
Current office time: Tuesday 19th March 2024 10:16pm AEST