Contact Us

Trading Holidays: November/December 2023

  • 23-Nov Thanksgiving Day: US stock markets are closed.
  • 24-Nov Early Close: US NYSE & NASDAQ stock markets are closed from 1pm and OTC Markets are closed from 2pm.
  • 22-Dec Christmas Eve: UK stock market is closed from 12:30pm.
  • 25-Dec Christmas Day: Australian, Canadian, UK and US stock markets are closed.
  • 26-Dec Boxing Day: Australian, Canadian and UK stock markets are closed.
  • 29-Dec New Year Eve: UK stock market is closed from 12:30pm.

S&P500 Index - Symbol Change

Please note that the symbol for S&P500 Index has changed to $INX ($inx_us).

Send us a message

Please use our new message feature (bottom right) during our office hours for support or subscription questions.

My Profile

To update your contact and/or payment details, login to your Incredible Charts Profile.

If you do not know your password, you can Contact Customer Care and request a temporary password.

Schedule Backup

Schedule backup from File >> Backup Settings. See Backup help page for details.

To disable scheduled backup, select How often >> Never and Save Settings.

Request Assistance


AUSTRALIA:  0468-4-TREND (or 0468 487 363)

USA & CANADA FREECALL:  +1 866 662 7542

INTERNATIONAL:  +61 7 5632 9183

Office hours

Monday to Friday, 8:30am to 5pm AEST (UTC + 10).
To contact us outside these hours, please Request Assistance above.

Current office time: Thursday 7th December 2023 7:20pm AEST