Your Privacy

We do not spam.

We do not allow pop-up (or pop-under) advertising.

We do not sell or rent our mailing lists.

We do not provide emails or your personal details to advertisers.

We are committed to maintain the privacy of personal information that you provide when using our services.

We comply with the privacy laws of both Australia and the United States.


"We" are Incredible Charts Pty Ltd and our affiliates.

Our "affiliates" include our licensors, licensees, marketing partners and service providers.

Our "services" include our websites, forums, newsletters and charting software.

Information Collected

We collect personally identifiable information from you when you register or subscribe or contact us regarding our services. Information collected may include your name, age, address, e-mail address, credit-card number and details about your computer, software, internet connection, and investing habits.

We automatically collect IP addresses and registration, license and usage information from you when you use our services. This information helps us to understand how our users utilize the services on an aggregate basis as well as understanding the frequency and duration of usage of different elements included within our services.

How Information Is Used

We use information collected in the following ways:

  • For the purposes for which you specifically provided the information including, for example, to enable us to process, validate and verify membership applications or subscriptions.
  • To identify you and assist you to register, subscribe and login to our services.
  • To conduct appropriate checks for credit-worthiness or fraud.
  • To send e-mail notifications about our new or existing products and services, newsletters or special offers, or to otherwise contact you.
  • To send no more than one direct e-mail from third-party advertisers to newsletter mailing list subscribers per fortnight. No email addresses and personal details are provided to advertisers.
  • To enhance existing features or develop new features, products and services.
  • To provide advertisers and other third parties with aggregate information about our user base and usage patterns.
  • To personalize content and advertising that you and others see based on personal characteristics or preferences.
  • To use feedback provided on our website for the purposes of improving our services and assisting customers.
  • We may combine the information that we collect from you through your registration for and use of the services with information that you provide to us in connection with your use of our other products, services and web sites.
  • We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms of Use (for example, when necessary to protect our intellectual property rights).
  • We may disclose your personal information to our professional advisers, including our accountants, auditors and lawyers.
  • We may disclose and use your personal information when we, in good faith, believe that the law requires us to do so.

Right To Access

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please contact us. You may be required to put your request in writing for security reasons. Incredible Charts Pty Ltd reserves the right to charge a fee for searching for and providing access to your information.


The personally identifiable information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information.

Credit card information is among the most important data that we collect. This is collected on limited access servers and stored and transmitted using advanced encryption technology. This information will only be released to our bankers for the purpose of processing authorized payments, unless required by law. For obvious reasons, please do not send credit card information via unsecured e-mail.


We may employ cookie technology to help visitors, members and subscribers get better response time from our services. When you utilize the services we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer's memory. The use of cookies is an industry standard and you will find that most major websites use them. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to reject cookies or to warn you when cookies are being used.

Third Party Advertisers And Links

We make content or services from other web sites available to you from links on our website. These other web sites are not subject to our Privacy Policy and we recommend that you review the privacy policy at each such web site.

Service Providers

We may use third-party service providers to facilitate some aspects of our services or fulfill your purchase requests. These service providers may have access to your personally identifiable information solely for the purpose of providing these services.


We ask that children under the age of 18 have a parent or guardian verify their subscription or membership application. While we will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents to monitor their children's Internet usage.

Contact Us

If you have any questions regarding privacy, please contact us or write to us at Incredible Charts, PO Box 5182, GCMC, BUNDALL, Queensland 4217, Australia.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. This policy was last updated on November 12th 2014.