Contact Us

My Profile

To update your contact and/or payment details, login to your Incredible Charts Profile.

If you do not know your password, you can Contact Customer Care and request a temporary password.

Schedule Backup

Schedule backup from File >> Backup Settings. See Backup help page for details.

To disable scheduled backup, select How often >> Never and Save Settings.

Request Assistance

Frequently Asked Questions:

• Getting Started
• Stock Screens
• Subscriptions
• Troubleshooting

Request Technical Support

General Queries

Contact Customer Care

Telephone

AUSTRALIA LOCAL:  1300-850-951

INTERNATIONAL:  +61-7-5679-8521

USA & CANADA FREECALL:  +1-866-662-7542

UK:  +44-845-5280230

Office hours

Monday to Friday, 8:30am to 5pm AEST (UTC + 10).
To contact us outside these hours, please Request Assistance above.

Current office time: Monday 18th November 2019 8:37am AEST.

Fax

AUSTRALIA:  +61-7-5641-0023

USA & CANADA FREECALL:  +1-866-663-2942