Dial-up and Virtual Private Network Settings
Check your Dial-up and VPN proxy server settings:
- Go to Internet Explorer and select Tools>>Options>>Connections
- Click the Settings button under Dial-up and Virtual
Private Network Settings
- Is the box under Proxy Server checked?
Some readers have reported that the problem disappeared when they amended their proxy server selection:
- Un-check the Proxy Server box: (Use a proxy server for this connection)
- Ensure that the Automatically detect settings box is checked.
- Attempt to connect with Incredible Charts.
- If the test is successful, consider leaving
the settings as they are
(provided that other software is not affected).
- If the test is
unsuccessful, re-check the Proxy Server box
and contact your ISP to confirm that your proxy server settings are correct.