• Connection Issues

    • Reinstall
      These steps will fix most firewall and/or file permission issues.
    • Ad-Blockers
      Helpful suggestions and solutions to difficulties encountered with the operation of Incredible Charts
    • Authentication
      Troubleshooting Incredible Charts Authentication ...
    • Connection Timeout
      Connection checklist to solve connection difficulties encountered with the operation of Incredible Charts
    • Default Browser
      Connection difficulties encountered with the operation of Incredible Charts
    • Internet Explorer
      IncredibleCharts uses wininet.dll which is distributed with Internet Explorer ...
    • LAN Settings
      Settings for resolving connection difficulties
    • Traceroute
      If you cannot connect to our server after running a connection test, please send a traceroute.
    • Trusted Sites
      Open Internet Explorer and go to Tools >> Internet Options >> Security Select Trusted Sites and click the Sites button ...