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Troubleshooting > Firewalls > Windows XP

Troubleshooting

Windows Firewall

 

Right-click and select Copy Shortcut to link to this paragraph   Installing Incredible Charts

You should be able to install Incredible Charts without any interference from Windows Firewall. 
Windows Firewall does not block outgoing communication from software installed on your computer; only unsolicited communication from the Internet.

If you find that Incredible Charts will not work while your firewall is active:

  1. Temporarily disable your firewall to complete the installation
  2. Then amend your firewall settings.

 

Right-click and select Copy Shortcut to link to this paragraph   To Remove/Disable Windows Firewall

This applies to Windows XP Service Pack 2:

  1. From your Start button, select Control Panel >> Windows Firewall
  2. On the General tab, select Off
  3. Don't forget to re-enable the firewall when you have completed the installation.

Right-click and select Copy Shortcut to link to this paragraph   Amending your Firewall Settings

  1. From your Start button, select Control Panel >> Windows Firewall
  2. Select Incredible Charts on the Exceptions tab

  1. Click the Edit button
  2. Click the Change Scope button (on the Edit A Program window)

 

  1. Select Any Computer on the Change Scope window
  2. Click OK twice.

Custom list (not recommended)

If you want to create permission for specific IP addresses only:

  • Select Custom list in the Change Scope window
  • Add the following IP addresses to the Custom list, separated by commas:
    66.70.45.174,208.70.245.30,195.92.253.137

 

Windows XP Service Pack 1

 

Right-click and select Copy Shortcut to link to this paragraph   Installing Incredible Charts

You should be able to install Incredible Charts without any interference from the Internet Connection Firewall.
If you find that Incredible Charts will not work while your firewall is active:

  1. Temporarily disable your firewall to complete the installation
  2. We recommend that you upgrade to Windows XP Service Pack 2.

 

Right-click and select Copy Shortcut to link to this paragraph   Remove/Disable Internet Connection Firewall

  1. Select Start >> My Network Places
  2. Under Network Tasks (in the left margin) select View Network Connections
  3. Right-click your connection icon (eg. Local Area Connection) and select Properties
  4. Select the Advanced tab
  5. Clear the check box under Internet Connection Firewall
  6. Click OK

 

Right-click and select Copy Shortcut to link to this paragraph   Upgrading to XP Service Pack 2

  1. Go to Start >> Control Panel >> System
  2. Select the Automatic Updates tab
  3. Select Automatic and click OK
  4. Then go to Start >> All Programs >> Windows Update
  5. Select Express Install and click the Install button


 
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