Do you have Internet Explorer 6 Service Pack 1 (or later)?
Check under Help >> About.
If the Stock Screen does not return any stocks, or returns less stocks than expected:
- Click the Reset button and
then Run Screen:
- If this does not render a return, the Run Screen button does not work.
- If a return is rendered, set your previous parameters and then
If you now get a return, then it is likely that you had inadvertently set an extra filter
- removed when you clicked the Reset button.
If you have the latest version of Internet Explorer
but the Run Screen button still does not work,
try the Connection Checklist to establish whether there is interference with your Internet connection.