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Troubleshooting

AVG Firewall

Right-click and select Copy Shortcut to link to this paragraph   Installing or Updating Incredible Charts

When you install, your firewall should alert you that Incredible Charts is attempting to connect to the Internet.

  1. Save the answer as a permanent rule;
  2. Click the Allow button.

Right-click and select Copy Shortcut to link to this paragraph   Fixing an Existing Firewall Block

If your firewall prevents Incredible Charts from connecting to the server:

  1. From the AVG Firewall control panel, click the Configure button 

  1. Select the Applications tab and find Incredible Charts Pro in the scroll window.

  1. If the Action is shown as    or    click the symbol in the left column (e.g. ).
  2. Select Allow from the pop-up menu and then OK.

 



 
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